ea333 Privacy Policy

01 Who We Are

ea333 is the operator of the online casino and sports betting platform accessible at ea333.ws. References in this Privacy Policy to "ea333", "we", "us", or "our" refer to ea333 as the data controller responsible for the personal data collected through the ea333 platform.

ea333 is a platform built specifically for players in Bangladesh, offering cricket betting, live casino games, slots, virtual sports, and more. Our operations are conducted in English. All data-related enquiries should be directed to our support team, reachable 24 hours a day via live chat on the ea333 platform.

Contact for privacy-related matters: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in the subject line of your message for prompt handling.

02 Data We Collect

ea333 collects the following categories of personal data from players registered on the platform:

ea333 does not collect sensitive personal data such as biometric data, health records, racial or ethnic origin, political opinions, or religious beliefs. We do not require players to upload passport photographs unless specifically requested during enhanced verification, in which case the process and purpose will be clearly explained at the time of request.

03 How We Collect Data

ea333 collects personal data through the following channels:

• Direct input: Information you provide when you create your ea333 account, complete identity verification, make a deposit or withdrawal, or contact our support team.
• Automated collection: Technical data collected automatically when you access the ea333 platform, including IP addresses, device identifiers, and session behaviour logs collected via server logs and session tracking technologies.
• Payment providers: Tokenised transaction reference data received from bKash, Nagad, Rocket, Upay, DBBL, and BRAC Bank when processing deposits and withdrawals. ea333 does not receive your full mobile wallet credentials — only a masked reference that confirms payment completion.
• Game providers: Session and result data provided by third-party game studios (such as Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) to allow ea333 to settle bets accurately, display game history, and resolve disputes.
• Fraud and security systems: Behavioural signals and risk indicators generated by ea333's own fraud detection systems during your use of the platform.

04 Why We Use Your Data

ea333 uses the personal data it holds for the following purposes:

• Account creation and management: To register your ea333 account, verify your identity, maintain your account balance, and provide access to all platform features.
• Payment processing: To process deposits via bKash, Nagad, Rocket, Upay, DBBL, and BRAC Bank, and to fulfil withdrawal requests to your nominated payment method.
• Bet settlement and game history: To accurately settle all bets placed on cricket, slots, casino games, virtual sports, and other products, and to maintain a complete and auditable record of your betting and gaming activity on ea333.
• Customer support: To handle enquiries, complaints, and disputes submitted via live chat, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, identity theft, and other security threats to the ea333 platform and its players.
• Responsible gaming: To monitor account activity for indicators of problem gambling behaviour and to implement deposit limits, session controls, and self-exclusion measures requested by players.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the ea333 platform. This analysis does not involve individual player profiling.
• Marketing communications: To send promotional offers, bonus notifications, and seasonal campaign messages to players who have opted in to receive such communications. Marketing consent can be withdrawn at any time by contacting ea333 support.
• Legal and regulatory compliance: To retain records required by applicable law and to respond to lawful requests from competent authorities.

05 Legal Bases for Processing

ea333 processes your personal data on the following legal bases depending on the purpose:

• Performance of a contract: Processing your data to register your account, process transactions, and settle bets is necessary for ea333 to fulfil its contractual obligations to you as a player.
• Legitimate interests: ea333 has a legitimate interest in processing data for fraud prevention, platform security, abuse detection, and improving the overall quality of our service, provided these interests are not overridden by your data protection rights.
• Consent: Where ea333 sends you marketing communications, it does so on the basis of your explicit consent provided at registration or subsequently updated via your account preferences. You may withdraw consent at any time.
• Legal obligation: ea333 retains certain records as required by applicable laws and may share data with competent authorities where required to do so by a lawful order.

06 Sharing Your Data

ea333 does not sell, lease, or trade personal data belonging to its players. Data is shared with third parties only in the following circumstances and only to the extent necessary:

• Payment service providers: bKash, Nagad, Rocket, Upay, DBBL, and BRAC Bank receive the minimum transaction data required to process deposits and withdrawals. Each provider operates under its own privacy and security standards.
• Game providers: Third-party studios including Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, and Ezugi receive anonymised session identifiers necessary to deliver game content and return results to ea333 for settlement. These providers do not receive your name, contact details, or payment information.
• Fraud prevention and security partners: Aggregated risk signals may be shared with specialised fraud-detection service providers solely for the purpose of identifying and preventing fraudulent activity on ea333.
• Legal and regulatory authorities: ea333 will disclose personal data to law enforcement, regulatory bodies, or other competent authorities where required to do so by a lawful and binding request.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ea333's business operations, player data may be transferred to the acquiring entity. Players will be notified of any such transfer via a notice on the ea333 platform in advance of the change taking effect.

07 Payment Data & Security

ea333 takes payment data security with the utmost seriousness. The following measures are in place to protect the financial information of our Bangladesh players:

• All deposit and withdrawal requests are processed via encrypted API connections to the respective payment providers (bKash, Nagad, Rocket, Upay, DBBL, BRAC Bank). These connections use TLS 1.2 or higher at all times.
• ea333 does not store your mobile wallet PIN, full bank account number, or internet banking credentials. Only a tokenised reference identifier — provided by the payment provider after a successful transaction — is retained in ea333's systems.
• Transaction records (amounts, timestamps, reference IDs) are stored on encrypted servers for audit and dispute resolution purposes in accordance with the retention schedule set out in Section 09 of this policy.
• Withdrawal requests are verified against the deposit history of the account to confirm that funds are returned to the same payment method from which they originated, as a safeguard against money laundering.

If you suspect that your payment account linked to ea333 has been compromised, contact ea333 live chat support immediately and simultaneously contact your payment provider (bKash / Nagad / Rocket / Upay / your bank) to report the issue and secure your wallet.

08 Cookies & Tracking

The ea333 platform uses a limited set of cookies and session-tracking technologies to ensure the platform functions correctly and to analyse usage patterns. The categories of cookies used by ea333 are as follows:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your ea333 account during an active session, and security tokens that protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to collect anonymised, aggregated data about how players navigate the ea333 platform — such as which pages are visited most frequently, how long sessions last, and where players exit the platform. This data is used solely to improve the platform's design and performance. No individual player profiles are built using analytics data.
• Preference cookies: Store non-sensitive player preferences such as display settings to improve your experience across sessions.

ea333 does not use third-party advertising cookies or cross-site tracking pixels. Your browsing activity on ea333 is not shared with external advertising networks.

Most web browsers allow you to view, manage, and delete cookies through the browser's settings menu. Disabling essential cookies will prevent you from logging in to your ea333 account. Disabling analytics or preference cookies will not affect your ability to use the platform's core features.

09 Data Retention

ea333 retains personal data only for as long as it is needed to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

When a retention period expires and there is no outstanding legal obligation to continue holding the data, ea333 will securely delete or irreversibly anonymise the data so that it can no longer be linked to any individual player.

10 Your Data Rights

As a player on the ea333 platform, you have the following rights in relation to your personal data. These rights can be exercised by contacting ea333 support via live chat or by writing to [email protected]:

• Right of access: You may request a copy of the personal data that ea333 holds about you. We will provide this within a reasonable timeframe and in a clear, readable format.
• Right to rectification: If you believe that any personal data ea333 holds about you is inaccurate or incomplete, you may request that it be corrected. Certain data fields (such as your registered name and date of birth) may require identity verification before they can be amended.
• Right to erasure: You may request that ea333 delete your personal data where it is no longer needed for the purposes it was collected, where you have withdrawn consent, or where you object to processing and there are no overriding legitimate grounds. Please note that some data must be retained for legal or regulatory reasons and cannot be deleted on request.
• Right to restrict processing: You may ask ea333 to temporarily suspend the use of your personal data while a dispute about its accuracy or the lawfulness of processing is resolved.
• Right to data portability: You may request that ea333 provide your account data and transaction history in a structured, machine-readable format (such as CSV) so that you can transfer it to another service.
• Right to withdraw marketing consent: If you have opted in to receiving promotional communications from ea333, you may withdraw that consent at any time by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to ea333 processing your data on the basis of legitimate interests. ea333 will assess your objection and cease processing unless there are compelling legitimate grounds that override your interests.

ea333 will respond to all data rights requests within 30 days. Where a request is complex or numerous, we may extend this by a further 30 days and will inform you of the extension and reason in advance.

11 Children & Minors

The ea333 platform is strictly intended for adults aged 21 years and older. ea333 does not knowingly collect personal data from individuals under the age of 21. The age restriction of 21+ is enforced at the point of registration, and ea333 reserves the right to request proof of age at any time.

If ea333 becomes aware that personal data has been collected from a person under the age of 21 — whether through misrepresentation at registration or any other means — the relevant account will be closed immediately, all funds held pending review in accordance with our responsible gaming procedures, and the personal data deleted as quickly as operationally possible while complying with any legal retention obligations.

If you believe that a minor has registered an ea333 account, please contact our support team via live chat immediately so that the matter can be investigated without delay.

12 Policy Updates

ea333 reviews this Privacy Policy periodically and will update it when changes to our data practices, applicable laws, or the services we offer make an update necessary. The effective date displayed at the top of this document reflects the date of the most recent revision.

Where updates to this Privacy Policy are material — meaning they significantly change the way ea333 collects, uses, or shares your personal data — ea333 will notify players via a prominent notice on the ea333 platform. For changes that are minor or clarificatory in nature, the updated policy will be published on this page without a separate notification.

Your continued use of the ea333 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with an update, you must stop using the platform and may request account closure by contacting ea333 support via live chat. We encourage all players to review this page periodically to stay informed of how ea333 protects your data.